Have a specific question after reading House Rules? Call Buchanan Cabins, Management, 830.591.9924
Rental Agreement
RESERVATION:
The person making the reservation must be 25 years of age or older, is responsible for the conduct and financial obligations of all occupants of the cabin or home and must be staying on the property for the duration of the rental.
PAYMENTS AND PAYMENT SCHEDULE:
At time of reservation: 50% of total is due at time of reservation. If the credit card is declined, Buchanan Cabins reserves the right to cancel the reservation immediately.
If you have secured the rental property with a deposit, then it is understood between both parties that you accept the rental terms and conditions as stated.
15 Days Prior to Reservation Start (Rental Homes Only): Any balance remaining including additional guest fees or any special event fees that may be required. No personal checks will be accepted for balance due on arrival unless received two weeks prior to arrival date. If payment cannot be made by this time, you will forfeit the deposit as you are responsible for payment for the days that you reserved.
Arrival Date (Cabins Only): The balance is due at check-in. If payment cannot be made at that time, then you will not be allowed to check in to the cabin and you will forfeit the deposit as you are responsible for payment for the days that you reserved.
No checks will be accepted for balance due on arrival. Any check returned by the bank for whatever reason will be charged a $50.00 statutory fee and possible cancellation of Reservation and all rights and privileges hereunder.
Payment of a reservation may be paid by cash, check, money order, cashier's check, VISA, MasterCard, American Express, or Discover.
A damage deposit equal to one night's rent of $500, whichever is greater, is required for all rental homes. The damage deposit will be refunded once the home is inspected.
Meeting the satisfactory standards listed on the check-in/check-out packet (for rental homes) will help ensure you will not be charged for any excess damage costs.
CANCELLATIONS:
If you cancel 30 or more days before arrival date, we will refund the deposit, less a 20% service fee. This includes a cancelled day on a reservation.
If you cancel less than 30 days before arrival date (this includes a cancelled day on a reservation), there will be no refund.
There are no exceptions to the cancellation policy due to weather or river related conditions. We understand that emergencies occur, and we will try to work with you.
All cancellations must be received in writing from the email address on file, at which time the property will be placed as available on our online reservations system.
DAMAGES AND MISSING ITEMS:
A valid credit card number is required so that the Owner can reasonably recover cost of damages incurred accidentally or willfully by Guest(s). Buchanan Cabins requires a valid Visa, Master Card, American Express or Discover Card number on file in the event of damages. This is to cover any accidental or intentional damage, theft, unauthorized entry into the owner's supply closet, unauthorized pets, extensive cleaning required at check-out, smoking, exceeding occupancy limits or parking limits, and any other charges/polices in the Rental Agreement or Rules Policies, including any fines imposed on Owner/Manager by the City, County, State or Home Owner Association as the result of violation of any law, ordinance, rule or regulation or any fines or costs levied against Guest or visitors of Guest (Excess Damage Costs).
Upon inspection of the property following your stay, Buchanan Cabins reserves the right to charge for any additional services required to return the property to the state it was in prior to your arrival. Guest agrees that any Excess Damage Costs can be charged immediately to the Guest's credit card on file. Guest, by making this reservation, assumes full responsibility for any items found to be missing and any damage due to misuse, negligence or action on Guests or Guests visitor’s part, except in the case of normal wear-and-tear reported to Manager within 24 hours of Check-in.
ACCOMMODATIONS:
Some of our rental properties are privately owned and reflect the tastes of its owner(s); therefore, please do not rearrange the furniture. Furnishings vary based on the property type. There will be a minimum $50 fee for any furniture that has been moved or re-arranged.
Every effort is made to assure accurate descriptions with no misrepresentation intended. Substitutions and refunds will not be made upon arrival for any reason.
Homes:
- Each home has pillows, pillow cases, bed sheets, and light blankets and a fully furnished kitchen.
- Only initial paper goods, such as toilet paper, paper towels, and trash bags are furnished.
- Guests must bring their own bath towels, river/swimming pool towels, soaps, and shampoos.
- No pets are allowed at any of our rental homes.
- See property description online for any additional amenities.
REPAIRS/RIGHT OF ENTRY/REFUNDS:
Report all inoperative and/or missing equipment to Buchanan Cabins Manager immediately, as service must be scheduled and may require ordering parts. Problems will be attempted to be corrected as soon as possible.
Priority is given to air conditioners/heat, refrigeration, plumbing, water or electrical problems. To accomplish repairs, Agent or authorized employee, repairman and landlord will have right of entry. No refunds will be issued due to malfunctioning equipment/appliances, mechanical failures of appliances and electronics, interruption/loss of utilities (including cable), damage to Guest's belongings caused by the above, or inclement weather.
NON-AVAILABILITY:
Should the rental unit confirmed by Guest(s) become unavailable for any reason, Buchanan Cabins will inform Guest(s) when non-availability is absolutely certain. Every attempt to relocate Guest(s) to a comparable unit will be made unless Guest requests a full refund in which case all monies will be immediately refunded less costs incurred. Guest is responsible to pay any rental amount on an acceptable substitute rental home that exceeds the original reservation amount.
OCCUPANCY:
The rental period begins at check-in (generally 4 pm) on arrival date and ends at 11:00 AM for Homes / 12:00 PM for Cabins on departure date. Rentals are restricted to the specific number of occupants as described/advertised for each rental unit.
ALL RENTALS ARE TO FAMILY GROUPS AND RESPONSIBLE ADULTS ONLY.
Buchanan Cabins will not rent to anyone under 25 (legal photo ID required upon request) and leaseholder must be in occupancy of said unit during the entire lease period. Occasions such as Weddings, Receptions or "Parties" which increase the stated occupancy (even for a few hours) must be requested IN WRITING and approved by Buchanan Cabins.
Each cabin or home has a designated number of people that they can accommodate. Prior approval is needed for extra guests at $15.00 per person per day for Cabins and $25 per person per day for Homes, for both overnight and day guests, as most of our units will not accommodate extra persons.
Failure to fully disclose additional guests is cause for immediate cancellation of rental with forfeiture of all funds. Buchanan Cabins reserves the right to deny occupancy, evict and refuse refund to anyone at any time that appears to be detrimental to the property or violates policies outlined herein.
VEHICLES:
All guests and vehicles must be registered. This includes all day guests and any vehicle on Buchanan Cabin property. If a car is determined to be at your rental without being registered, your card will be charged $50 per day per car. It is your responsibility to register your guests and cars. Car tags and wrist bands will be required for all vehicles and guests accessing the swimming hole.
ADDITIONAL RULES:
- Access to the swimming hole is through their entrance and at their posted rules and times.
- There will be a minimum $50 fee for any furniture that has been re-arranged.
- Failure to comply with the Homes Checkout Checklist will result in additional fees.
- No tent camping or RV’s allowed.
- No fireworks, pinatas, or confetti eggs are allowed in or around any cabin or home.
- ATV’s and Off Road Vehicles are not allowed.
- Fires: Fires are not permitted at the river. Fires are permitted at cabins when not under a burn ban. Fires are allowed in fire pits only, if provided, at rental homes.
- Smoking is permitted outdoors only. Excess yard cleanup for butts will result in additional charges to credit card on file.
Offensive language or behavior, use of illegal drugs, and underage drinking will not be tolerated and could result in eviction with no refund.
- Respect your neighbors and keep music and noise to a minimum.
- Respect your neighbor’s privacy as you would your own. If reported to us or the local law enforcement, Buchanan Cabins reserves the right to evict you immediately and no refund will be given.
- Quiet time is from 11 pm to 8 am.
- Anyone found willfully damaging our properties will be required to vacate immediately. If necessary, local law enforcement will be notified.
GUEST OBLIGATIONS:
(a) Reasonable and orderly conduct by all tenants in the leased residence with respect given to the terms of this agreement, the property, the law, and the neighbors;
(b) Guest(s) is/are responsible for damages as outlined under Damages and Missing Items section
(c) Guests are expected to follow all rules set forth herein
Reservation: The person making the reservation must be 25 years of age or older, is responsible for the conduct and financial obligations of all occupants of the cabin or home and must be staying on the property for the duration of the rental.
Damages & Missing Items: Upon inspection of the property following your stay, Buchanan Cabins reserves the right to charge for any additional services required to return the property to the state it was in prior to your arrival.
Guests & Visitors: - Each cabin or home has a designated number of people that they can accommodate.
- Prior approval is needed for extra guests. Extra guests just visiting for the day are $10 per person. Any extra overnight guests, if approved, are $15.00 per person per night for Cabins and $25 per person per night for Homes.
- Failure to fully disclose additional guests is cause for immediate cancellation of rental with forfeiture of all funds.
Vehicles: All vehicles on Buchanan Cabins property must be registered and have a car tag.
Parking:
- Park in designated areas only.
- Car tags must be displayed at all times.
- Cabins have a maximum number of cars allowed. Ask or look at website for max # per cabin.
- No parking on the grass.
- Roads to and from cabins are not parking areas. Do not block access.
Checkout:
Checkout time is 11 am for Homes.
Remove all trash and place in outside bins or in the bins in the garage.
Wash and put up all dishes.
Cabins or homes that have dirty dishes, furniture that has been re-arranged, have been smoked in, or are left excessively dirty are subject to an additional $50 fee (minimum).
SWIMMING HOLE: Access to the swimming hole is through their entrance and at their posted rules and times. Wristbands and car tags are required for access. No additional fees apply for Buchanan Cabins guests. Guests of Buchanan Cabins can walk to the river at any time as long as wrist bands are worn.
TENTS & RV’S: No tents, camping, or RV’s allowed.
FIREWORKS, PINATAS, CASCARONES: No fireworks, pinatas, or confetti eggs are allowed in or around any cabin or home.
FIREWOOD: No cutting of trees. Wood and charcoal are available for purchase at Neal’s Store or Andy’s.
ATV’S: ATV’s and Off-Road Vehicles are not allowed.
GLASS: No glass or glass containers at or near the river or pool.
FIRE: Fires and barbecue pits are not permitted at the river. Fires are permitted at cabins when not under a burn ban. Fires are allowed in fire pits only, if provided, at rental homes.
SMOKING: Smoking is permitted outdoors only. Excess yard cleanup for butts will result in additional charges to credit card on file.
BEHAVIOR:
Offensive language or behavior, use of illegal drugs, and underage drinking will not be tolerated and could result in eviction with no refund.
Respect your neighbors and keep music and noise to a minimum.
Respect your neighbor’s privacy as you would your own. If reported to us or the local law enforcement, Buchanan Cabins reserves the right to evict you immediately and no refund will be given.
QUIET TIME: Quiet time is from 11 pm to 8 am.
DESTRUCTION OF PROPERTY: Anyone found willfully damaging our properties will be required to vacate immediately. If necessary, local law enforcement will be notified.
Below are the terms and conditions that you agree to when you make your reservation. Please review them for concerns or questions.
Check-In & Check-Out:
Check-Out time is 11:00 am for homes. During the summer season, it is mandatory that guests check out by the required time; however, you can stay at the river until it closes. 1/2 of the total amount per night will be charged to your credit card if the cabin or home is not vacated by check out. Check with us about staying longer during the off-season.
Check-In time is 4:00 pm.
Vehicles:
All guests and vehicles must be registered. This includes all day guests and any vehicle on Buchanan Cabin property.
Age Requirement: You must be 25 to rent from Buchanan Cabins and Homes. ID is required upon check in. If the age requirement is not met, you will be asked to leave and no refund will be given.
Number of People in Cabins:
We have a designated number of people that each rental can accommodate. Check for the specific number that the cabin you book accommodates. We charge $15.00 per night per person for cabins and $25 per person per night for homes over the designated number; however,some cabins will not accommodate even one extra person so please book accordingly.
Day Guests:
See rental agreement.
Furnishings:
See rental agreement.
Furniture:
Please do not move the furniture.
Pet Policy:
Pets are allowed in cabins but not rental homes; however, please call for rules and conditions concerning pets.
Responsibility:
You are responsible for the conduct and financial obligations of all occupants of the cabin.
If you cancel 30 or more days before arrival date, we will refund the deposit, less a 20% service fee. This includes a cancelled day on a reservation.
If you cancel less than 30 days before arrival date (this includes a cancelled day on a reservation), there will be no refund.
There are no exceptions to the cancellation policy due to weather or river related conditions. We understand that emergencies occur, and we will try to work with you.
All cancellations must be received in writing from the email address on file, at which time the property will be placed as available on our online reservations system. A follow up call is recommended but not required.
Waiver, Release and Liability Agreements
Nacnoc LLC
dba Buchanan Cabins, Concan, TX
In consideration of Buchanan Cabins furnishing services and allowing access to the property, I accept full responsibility for myself and all persons in my party or cabin during my stay. By my signature, I , on behalf of myself, my personal representatives and heirs, and all members of my party voluntarily agree to release, waive, discharge, indemnify, defend, save and hold harmless Buchanan Cabins, their employees and property owners from and against all losses and expenses and against all claims, demands, suits and actions for damages or injury (including death) to any person or persons arising from our visit to property owned or managed by Buchanan Cabins.
By signing below, I acknowledge that I have read, understand, and agree to this Waiver and Release Agreement as well as the Buchanan Cabins Rental Agreement. I also acknowledge that I have read, understand, and agree to abide by the Buchanan Cabins Rules and Policies and to pay for any damages that occur during our stay at Buchanan Cabins.
Concan Swimming Hole, LLc
Hwy 127 North East Side of the Bridge
In consideration of the Concan Swimming Hole, LLC furnishing services and allowing me access to the Swimming Hole, I accept full responsibility for myself and all persons in my party during my stay. Furthermore, I agree to abide by all posted rules, respect and take care of the property during my stay and limit the consumption of alcohol to refrain from drinking to the point of intoxication, as that term is defined by the Texas Penal Code.
By my signature, I, on behalf of myself, my personal representatives and heirs, and all members of my party voluntarily agree to release, waive, discharge, indemnify, defend, save and hold harmless the Concan Swimming Hole, LLC, their employees and the property owner from and against all losses and expenses and from and against all claims, demands, suits, and actions for damages or injury (including death) to any person or persons arising from our visit to property owned or managed by Concan Swimming Hole, LLC. I have read, understand and agree to all rules and policies set forth by Concan Swimming Hole, LLC.
Additional Reminders:
1. Families: Minors must be supervised by a responsible adult.
2. No pets allowed.
3. No tents, pop-ups or RV's at vacation homes.
4. No smoking inside any vacation homes.
5. No littering.
6. No glass containers in or near the vacation home pool or near the River.
7. No mini-bikes, ATVs or golf carts. (As per Tierra Linda Subdivision POA Rules.)
8. Small fires in designated areas only.
9. No discharge of fireworks or firearms.
10. Lights/music off at 11:00 pm in vacation homes.
11. No loud music allowed at any time. No offensive language or behavior.
12. Vacation Homes must always be kept clean and neat.
13. Children are not allowed in the pool area or river area without the supervision of a responsible adult or guardian. Parents: please do not allow your children to roam around unsupervised.
14. Hunter: Management is a "Feather Free" establishment.
15. Easter Patrons: We love confetti eggs but not at our vacation rental homes.
No pets allowed. Furry Friends MUST be left at home.
Check-in is at 4pm
Check-out is at 11am, Firm during Peak Season
Memorial Day, Labor Day, Thanksgiving & Easter
Spring Break (Rio Fest) - RENTED ONLY TO FAMILIES
4th of July
**Confetti or Confetti Eggs are Strictly Forbidden!
For your safety and the safety of others the answer is no. If we suspect that there are too many people on the property we will ask that your additional guests leave. Please remember that we do have security cameras on site and reserve the right to remove you if you violate this policy.
We are a family-oriented business and we are proud to offer quality accommodations in Concan.
Please respect our vacation homes and leave them as you found them. Observe the NOT PETS and NO SMOKING rule. To maintain the vacation home in a safe and comfortable condition, we must limit the number of guests per vacation home. Maximum Occupancy is based on how many the vacation home will sleep. Eviction will occur. The number of vehicles is limited.
We have tried to describe the home & furnishings as accurately as possible. Sometimes the owner will redecorate and/or remove an item, or discontinue a service after the information has been published. Due to Required Cleaning Policy we have removed pillow shams. However, we will continue to make sure the home is always comfortable and functioning properly for our guests.
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Rustic Riviera is owned and operated by Rustic Riviera, LLC.
Chula Vista is owned and operated by Chula Vista on the Frio, LLC.
Bella Vida is owned and operated by Bella Vida at the Frio, LLC.
These properties are currently managed by Buchanan Cabins.
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